This role is a contract assignment at Palo Alto Networks. Contractors will not be employed by Palo Alto Networks but through our trusted staffing partners.
Palo Alto Networks is looking for a Service Contract Coordinator/Assistant - Contractor to work with Service Contract Administration and is a great opportunity for a talented individual who has the desire to associate with a fast-growing company in a truly international environment.
Location -USA (Remote)
Duration - 6 months
The CyberArk Service Contract Coordinator/Assistant's primary responsibility is to support the Service Contract Administration team with high quality and accurate service scope requests service scope requests. This person must work closely with Sales and applicable internal teams to triage scoping requests, draft scoping documents and enable the scoping workflow for accurate deal closure.
Managing Scoping Cases: Manage service scoping cases queue, tracking all communications and request status. Review, prioritize, and respond to service scope requests promptly. Triage and escalate requests to relevant stakeholders per policy and SLA
Preparing Contracts & Documents: Generate and update service scoping documents, maintaining current and accurate records of all relevant documents
Ensure completed workflows are met: Particularly reviewing case statuses and following up on pending cases, detail-oriented document drafting and ensuring final documents are selected and match opportunity products.
Assist manager on other related functional initiatives as necessary
Experience in a fast-paced enterprise environment with a focus on client management, customer service, and operations is strongly preferred
Experience in the Salesforce CRM platform preferred
Great interpersonal skills; ability to communicate to different target audiences and work effectively with internal and external stakeholders
Proficient in typing and computer skills like Microsoft Word.
Strong written and verbal communication skills
Detail-oriented and strong organizational skills
Ability to prioritize and assist with tasks and deadlines effectively and timely
Willingness to participate in and provide feedback to new initiatives
Ability to assist the sales process by identifying opportunities and coordinating actions between the customer and the sales team
A focus on execution with the ability to work independently and initiate administrative improvements; needs limited guidance from supervisor
Bachelor’s degree or equivalent..
Compensation
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer,this is the pay range that Magnit (the staffing agency) reasonably expects to pay for this position: $32/hour to $36/hour. Please note that the compensation information in this posting reflects the hourly wage only and does not include benefits. Magnit offers Medical, Dental, Vision and 401K. Magnit is not able to provide assistance to candidates requiring sponsorship or a visa for this position.
Information about Palo Alto Networks
At Palo Alto Networks®, everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish — but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
