This role is a contract assignment at Palo Alto Networks. Contractors will not be employed by Palo Alto Networks but through our trusted staffing partners.
 

Communications Operations Specialist (Contractor)

 

Job Description:

We are seeking a data-driven storyteller to join our Global Communications team as a Communications Operations Specialist (Contractor). This role is the analytical engine of our team, responsible for measuring the impact of our work and translating complex data into a compelling narrative of success. If you have an affinity for building beautiful presentations, a deep expertise in media analysis tools, and a passion for letting the data tell the story, this role is for you. You will be the central point for all communications metrics, highlighting the amazing work the team delivers and helping to shape our future strategy.

• Location: Santa Clara, CA or Remote USA
• Duration: 12 Months

Your Impact:

• Own and deliver weekly, monthly, and quarterly communications performance reports to leadership, key stakeholders, and the wider team.
• Manage our suite of media analysis and monitoring tools, ensuring data integrity and serving as the team's subject matter expert.
• Track, analyze, and report on key performance indicators including Share of Voice (SOV), message pull-through, sentiment, key media placements, and executive visibility.
• Create compelling, visually-driven presentations and dashboards that transform raw metrics into a clear and powerful story of the team's impact and value.
• Collaborate with regional and functional communications leads to ensure consistent metric tracking and reporting across all team activities and campaigns.

Requirements:

• 5 - 7 years of proven experience in media metrics and reporting within a corporate PR organization or PR agency setting.
• Proficiency in G-Suite, Cision PR Newswire, and other media monitoring tools.
• Strong analytical skills and the ability to interpret and present complex data effectively.
• Excellent written and verbal communication skills.
• Detail-oriented and capable of managing multiple projects simultaneously.
• Familiarity with emerging trends and best practices in media analytics and monitoring.
• Work closely with internal teams to ensure accurate and timely distribution of media reports and insights.
• Contribute to the development and enhancement of media monitoring strategies and processes.

Responsibilities:

• Collaborate with external agencies to understand media metrics and develop strategies to achieve communication goals.
• Utilize media monitoring tools to track and analyze media coverage and sentiment.
• Gather and analyze media metrics, including reach, impressions, and engagement across various channels.
• Collaborate with the communications team to develop comprehensive reports that provide insights into media performance and impact.
• Maintain a strong understanding of media coverage and industry trends to inform strategic communication efforts.
• Manage and optimize media data using G-Suite, Cision Brandwatch, PR Newswire, and other relevant platforms.

Education:

• Bachelor's degree in Communications, Marketing, or a related field.

Compensation

The compensation offered for this position will depend on qualifications, experience, and work location.  For candidates who receive an offer,this is the pay range that Magnit (the staffing agency) reasonably expects to pay for this position: $60/hour to $65/hour. Please note that the compensation information in this posting reflects the hourly wage only and does not include benefits.  Magnit offers Medical, Dental, Vision and 401K.

Information about Palo Alto Networks

At Palo Alto Networks®, everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish — but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.